Shipping & Returns

SHIPPING POLICY

Processing & Shipping Time:

All orders are processed within 1-2 business days and shipped immediately after. Orders are not processed or shipped out on weekends or holidays.   Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday. 

 

Shipping rates & delivery estimates:

All rates are calculated by weight of item. Delivery estimates are determined by the carrier. 

 

Shipping to P.O. Boxes or APO/FPO Address:

Some orders cannot be shipped to PO boxes. Not all shipping methods are available for all shipping addresses or certain items.  Shipping available to the 48 contiguous states only, we do not ship to U.S. territories.

We do not ship internationally. 

Return & Exchange Policy

Only items in NEW condition that have NOT been installed or attempted to be installed will be eligible for return within 30 days from the date of purchase.  Please place items back in their original packaging with all attempt made to protect the items during shipment.  If items are damaged during return shipment, it will be the responsibility of the buyer to file the claim with the shipping company for compensation or reimbursement.

 

****Customized items are non-refundable****

In most cases the buyer will only be entitled to a refund for the amount of the product.  Fees associated with shipping and handling will not be refunded.  Additionally, there will be a 10% restocking fee assessed in the case of return for convenience or change of order.